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If you can't log in... [28.04.2009]
Read this article for important information.
BittyBay Staff

We are aware of the ongoing technical issues that cause logging problems and assure you that our technical gophers are working steadfast to fix them. If you are one of the users experiencing these problems, we encourage you to contact us as soon as possible.

Please send an email to spire@bittybay.com with the following information:

- Username
- E-mail
- Operating system
- Browser
- Flash Player version (if possible)
- Could you ever log in before?
- Have you tried clearing your cache, etc?
- Have you tried signing in on another computer?
- Do you have a firewall (and if so, is it on)?

It is recommended that you provide a working email that you actively check because we will reply in regards to trying to fix the issue(s).

We apologize for any inconveniences this may have caused and hope that with your help, this will all be solved soon. Thank you for your cooperation and support of BittyBay!