Kingdom Royale is the name of the membership currently on offer during this release (Release 3) and ends at month 16. If you have been a paying member for 16 months, you will receive a special never-to-be-released-again Star Trophy and a rare Gold Bubble Machine. In addition, once you reach month 16, you will no longer have to pay for membership as the benefits will be applied to your account for free (this excludes monthly gifts). You will not be able to buy any more membership after month 16 until Release 4, which is the upcoming version of BittyBay. If you are not a member, or a member but not close to month 16, don't worry - you can still join Kingdom Royle, and all gifts will stay on your account during the transfer to Release 4.

BittyBay is an online virtual animal kingdom. It's a hang-out place for today's youth and is where people from all walks of life come to meet friends and have fun online. In BittyBay, you can play games, chat to friends, create your own "territories", collect and trade items, meet new people, and so much more! You can think of BittyBay as a life outside of reality; it's a whole new world!

Bit(s) is the term used for BittyBay's in-game currency. Bits are used to purchase special extras within the game such as decorative items for your private rooms/territories, gaming items (Such as "Digging Spades"), tickets for events, exclusive avatars and more. To find out more about Bits, click here.

To view more information about a user, simply hold the "Shift" button on your keyboard and left-click the person in question. If done correctly, a panel should pop up showing the user's details; this panel also equips you with the means to interact with that user.

When you register, you are given a free avatar in the form of a rabbit. You can collect other avatars by participating in competitions, purchasing them through certain shops within the game, or by becoming an official member of BittyBay (Members get an exclusive avatar each month their subscription is active).

You can change your avatar via the in-game settings panel. Click the settings button that is located within the in-game menu. Under the "Appearance" section, there is a selection box where you can scroll through your avatar collection until you find the avatar you wish to switch to. Position the avatar you want to change to under the golden arrow and click "Apply". You should now be sporting your new avatar! :)

To purchase membership, click the settings icon that's located in the main in-game menu. Under the "Appearance" tab, there is a section labelled "Membership". Here you can view your membership details and purchase or extend your membership subscription. Simply click "buy" to purchase; that's it!

These are not buttons, they are actually lights. Each will flash for a different purpose. The blue flashes when you receive a private message, the green flashes when someone wants to be your friend, and the red flashes when you're in trouble or the moderators/admins require your attention.

Below is a table of all the smilies available and the commands associated with each.

Command	Emote/Smilie
:)
:(
;)
>:]
>:[
:P
:O
:D
:l
:'(
:/
:S

Command	Emote/Smilie
>_>
-_-
8)
o.O
xD
***
<3
</3
[tu]
[td]
[admin]
[mod]

All new members to BittyBay will start as a rabbit. This is the default avatar on BittyBay. If you wish to purchase a different avatar, these can be purchased either from our market places or by purchasing Kingdom Royale membership. Different avatars are only released to the markets at special occasions throughout the year, whereas purchasing Kingdom Royale membership would give you an Elephant avatar after just one month. A new avatar from the markets will cost 100 bits. You can also purchase a coloured bunny for 50 bits, coloured bunnies are available at any time.

BittyBay does not currently contain permanent games. This is a feature we are working on in our next release. We do, however, host various events throughout the year. You can check the events timetable on our Community Homepage. Other BittyBay users will also create various games and competitions, so you may wish to check some active territories if you are looking for some games. BittyBay does have a built in game called Gopher Round Up which you can access by typing "/play" inside the Bunny Botanic, although this game is not a permanent addition and will not always be active.

BittyBay moderators are trained professionals that are responsible for maintaining top-notch safety around the kingdom. Moderators are equipped with tools that help them maintain the community to ensure that everyone is having a great time whilst being safe. Primarily, moderators are there for any emergencies or problems you may encounter throughout the kingdom. However, if time permits, feel free to have a chat with one!

The OMS - Offense Management System - is your primary source of communication between you and the BittyBay moderators. The OMS should be used for emergencies and emergencies only! If you see anyone breaking the Code of Conduct, we urge you to let us know via the OMS so an on-duty moderator can handle the situation.

Don't fret! There's a very simple way to contact moderators. Look for the blue "H" in the top right corner of your screen. By clicking this and inserting your emergency, a moderator should get back to you in no time! The "H", also known as the OMS, will follow you around in the same spot everywhere you go throughout the kingdom; that way, you'll always be able to contact a moderator for emergency assistance.

Sometimes, depending on your emergency, moderators won't have to report to the room you're in to investigate every single call. Moderators can do a lot of things remotely; that way, you can continue your expedition throughout the kingdom, and moderators can move on to the next call after they deal with yours. If a moderator does appear in your room, it's most likely because the moderator would like to know more information in regards to your emergency.

That's simple; an emergency is classified as a situation which could directly or indirectly cause harm to a user or a number of users. For a more general explanation, our emergencies should be relevant to the following categories: harassment, vulgarity, fraud, disruption, scamming, hate speech, personal identifying information, sexually explicit content, and the discussion or act of illegal activity. If you witness any of the above being performed by anyone in the kingdom, please let us know immediately. Our top priority is your safety and enjoyment. If you are still confused about what to consider an emergency, send it through to the OMS anyway. It's better to be safe, than sorry!

Moderators are trained to acknowledge every single call they receive. Before you get upset, it's imperative that you remember that moderators pick up a lot of calls whilst on duty, so you're not the only animal that could possibly be in distress! If you have sent a call, and have received no response, wait a few minutes before sending another one. If you still receive no reply or response, use the Contact Us form on the Help page and explain what your emergency was, as well as your call not being replied to. Someone from the Customer Support department or management department should reply to your email in 24-48 hours.

Moderators primarily deal with in-client issues. Moderators are not equipped with tools that help identify credit issues or help determine false trading. Therefore, moderators will urge you to use the Contact Us option on our website, so that customer support can look into the situation further. Moderators are there to monitor verbal activity mostly; if nothing happened verbally, it's best to use the Contact Us form for the most sufficient help.